Cambrook Foods Ltd Terms & Conditions of Website Use

1. Introduction

This page tells you the terms on which you may use our website whether as registered user or guest. Please read carefully before use.
By using the site, you accept the Terms and Conditions. If you don’t accept them, please don’t use the site.

2. Who We Are is operated by Cambrook Foods Ltd, a UK Limited company registered in England under company number 07787513.
Some important details about us:
Our registered office is at: Unit B1 Howard Tenens Estate, Andover SP10 3LF
Our trading office is at: Unit B1 Howard Tenens Estate, Andover SP10 3LF
Our VAT number is: 125418921

3. Use of the Site

You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we may disable any security information (including your passwords and codes).
If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.
Only use the site as allowed by law and these terms. If you don’t, we may suspend your usage, or stop it completely.
We frequently update the site and make changes to it, but we don’t have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn’t rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
We follow our Privacy & Cookie Policy in handling information about you. You can read our policy at
By using the site, you agree to us handling this information and confirm that data you provide is accurate.
If you order goods or services from us through the site, your order will take place under these Terms and Conditions.

4. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.
You may print copies and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.
If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.

5. Our Legal Responsibility to You

We do not guarantee the accuracy of material on our site. As far as legally possible, we exclude legal responsibility for the following:
Any loss to you arising from use of our site
Loss of income, profit, business, data, contracts, goodwill or savings.
We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
We don’t exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

6. Uploading to our Site

Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.
We won’t be legally responsible to anybody for the accuracy of material that you upload to the site.

7. Computer Offences

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the site will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You must not try to gain access to our site or server or any connected database or make any ‘attack’ on the site. We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.

8. Links to Our Site

You may make a legal link to our website’s homepage from your website if the content on your site is appropriate. We can end this permission at any time.
You mustn’t suggest any endorsement by us or association with us unless we agree in writing.

9. Links From Our Site

Links from our site to other sites are only for information. We don’t accept responsibility for other sites or any loss you suffer from using them.

10. Variation

We change these terms from time to time and you must check them for changes because they are binding on you.

11. Trade Mark

Is pending

12. Applicable Law

12.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.

12.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

12.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.

12.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.

12.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.

12.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.

12.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.

12.8 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.

12.9 The English courts have the only right to hear claims related to our site, and all disputes are governed by English law.

13. Ordering & Delivery

All items are subject to availability. We will send you an order acknowledgement by email. We will normally send your order to you within 2-5 working days. We will contact you if we are unable to deliver within this time including if an item is out of stock. Delivery charges will be displayed on check out. On line ordering is for the UK only. Delivery will be via UPS on working days only and will normally require a signature upon receipt. If you would like to order for overseas delivery please contact us at or Tel: 01264 319980 and we will provide a quotation.

14. Payment

We accept most major credit cards (not American Express) and use Sage Pay to process card payments. All cards are subject to validation checks and authorisation. In the event of a refused payment Cambrook Foods Ltd will not be liable for non-delivery or delays in the dispatch of goods. Cambrook Foods Ltd retain ownership and title of any goods until full payment has been received. In the event of a customer refund, ownership and title to the goods will revert to Cambrook Foods Ltd.

15. Cancellation & Returns

Cancellation & Returns Policy: You may cancel your order within 14 days of receipt of goods. We require a notice of cancellation via email: or by post, and that the goods be returned within 14 days of their receipt for a full refund or exchange. Any returns must be unopened and in their original packaging and is at your cost. This does not affect your statutory rights. If we have sent the incorrect goods please notify us as soon as possible but in any event within 14 days in order that we can replace the goods or they can be returned for a refund. In this event the carriage costs will be borne by Cambrook Foods Ltd.

16. Governing Law and Juristriction

These Terms and Conditions, and the relationship between you and Cambrook Foods Ltd (whether contractual or otherwise) shall be governed by, and construed in accordance with English law. By placing an order on line both parties are entering into a legally binding contract and agree that any dispute will be subject to the jurisdiction of the English courts.

17. Events Beyond Our Reasonable Control (Force Majeure)

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

18.Contact Us

Please email us at to contact us about these Terms and Conditions.

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